If you would like to be accredited as press to attend Customer Experience Management Forum 2013, please contact  Shweta Vaswani directly on:

Tel: +44 (20) 701 76894

Free entrance for members of the press

All journalists and industry press are welcome to attend the event  free of charge as long as they satisfy the terms of our press policy.

Applicants who fail to meet the terms and conditions will be charged  the relevant delegate rate to attend. Informa Telecoms & Media  invites qualified journalists currently working for commercial  news/publishing organisations and reserve the right to deny any  applicant. If you would like to attend, just present your business card  to the Press Registration Desk on arrival.

To qualify for a complimentary Press badge, you must:

  • Be affiliated with a nationally or regionally recognised media  outlet, and hold an editorial title (eg: Editor, Journalist, Reporter  etc.)
  • You must be able to prove that you are a journalist or editor with  an internationally recognised press card (NUJ or equivalent) or provide  copies of your work in recognised publications, with your name on as  writer or editor.
  • All Applications are subject to Informa Group’s approval.

You DO NOT qualify for a press badge if you are:

  • A publisher
  • A creator, representative or writer of a personal web site
  • A freelance photographer
  • A market researcher or analyst
  • A sales/marketing/public relations representative
  • Any other non-editorial personnel

Collecting your Press Badge

Your press badge will be available at event reception when you arrive at the Hotel on the first morning of the conference.

Speaking Enquiries

Laura Tytherleigh Tel: +44 (0)20 7017 6472

Sponsorship & Exhibition Enquiries

George Shaw Tel: +44 (0)20 3377 3191

Marketing Enquiries

Andrew Cleary Tel: +44 (0) 20 7017 6348

Event Enquiries

Lizzy Eaton Tel: +44 (0)20 7017 4629