Agenda Highlights

  • Creating a Customer Culture: The Changing Role of the CEO and the Leadership Team
  • Marketing in the Era of Rapid Evolution
  • Harvesting and Acting on the Voice of Customer
  • Creating Continuous Value Through Adaptive Innovation Management
  • Building the Seamless Omni-Channel Customer Experience
  • From Big Data to Real-Time Actionable Insight - The Enterprise Nervous System
  • Creating the Collaborative Enterprise
  • Enterprise Architecture in the Era of Permanent Disruption

Speaking Enquiries

Laura Tytherleigh Tel: +44 (0)20 7017 6472

Sponsorship & Exhibition Enquiries

George Shaw Tel: +44 (0)20 3377 3191

Marketing Enquiries

Andrew Cleary Tel: +44 (0) 20 7017 6348

Event Enquiries

Lizzy Eaton Tel: +44 (0)20 7017 4629