2013 Speakers

  • Peter Mann
  • Vice President of Sales, EMEA
  • Clarabridge
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  • Louise Fowler
  • Former Director of Brand and Customer Experience
  • Co-operative Bank
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  • Martin Dowson
  • Director (CX Strategy)
  • Comotion
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  • David Heneghan
  • Founder
  • CX Index
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  • Phil Dix
  • Manager, Customer Operations
  • Honda Europe
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  • Lily Emery
  • Director, Co-Founder
  • Matter Technology Ltd
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  • Gary Barnett
  • Principal Analyst Software - Enterprise Solutions
  • Ovum
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  • Gerry Brown
  • Senior Analyst Consumer IT & Integrated Media
  • Ovum
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  • Jeremy Cox
  • Principal Analyst - CRM
  • Ovum
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  • Maxine Holt
  • Practice Leader, Software - IT
  • Ovum
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  • Valerie Howe
  • Head of Customer Experience and Retention
  • Pitney Bowes
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  • Caroline Morris
  • Operations Director - B2B
  • Sky-IQ
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Speaking Enquiries

Laura Tytherleigh Tel: +44 (0)20 7017 6472

Sponsorship & Exhibition Enquiries

George Shaw Tel: +44 (0)20 3377 3191

Marketing Enquiries

Andrew Cleary Tel: +44 (0) 20 7017 6348

Event Enquiries

Lizzy Eaton Tel: +44 (0)20 7017 4629